Complaint Status: Noted but not accepted for ADR.

Customer Complaint: I signed up with Casino Universe through your links and it said I’ll get 50 free spins on Starburst just for signing up. I didn’t get anything.

KasinoBonusIO Response: This bonus has, regrettably, expired at the time when you signed up through our links. When you landed at the Casino Universe website there was no further mention of the bonus, which could have served as an indication that the bonus no longer exists. Accept our apologies. We can not compensate you here as you haven’t lost any money. In any case, it’s not the casino’s fault but ours.